Contact Us
We'd love to hear from you. Get in touch with our team.
Get In Touch
Our Location
123 Coffee Street
Cairo, Egypt 12345
Phone Number
+20 123 456 7890
Email Address
info@charcoalroast.com
Business Hours
Monday - Friday: 9am - 5pm
Saturday: 10am - 4pm
Sunday: Closed
Send Us a Message
Common Questions
How long does shipping take?
We typically process orders within 1-2 business days. Shipping times vary by location, but domestic orders usually arrive within 3-5 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by location, typically taking 7-14 business days.
How fresh is your coffee?
All our coffee is roasted to order, ensuring maximum freshness. We recommend consuming our coffee within 4 weeks of the roast date for optimal flavor.
What is your return policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 14 days of delivery to arrange a return or exchange.